Terms of Service

Last updated: October 29, 2026

1. Who we are

FreshLeads.cc ("FreshLeads", "we") is a service of ZoomGTM Sales Inc. (OfficeX). Your card statement shows OFFICEX with FRESHLEADS. Write to us at operator@zoom-gtm.com.

2. Your account

You sign in with your email, a password, or an API key. Keep your sign-in links, codes and API keys private: anyone who has them can use your account. You must be 18 or older and use FreshLeads for your business.

3. What the service gives you

We find new businesses from public sources (new websites, product launches, new apps and public posts), check them, and match them to the filters you write. Lead data comes from public web pages and can be wrong or out of date. We do not promise any number of leads, replies or sales.

4. Plans, trials and payment

• Free needs no card. Its limits are on the pricing page and can change.
• Pro starts with a 7-day free trial. At checkout we place a funds reserve hold for your first month (or year) on your card. It is not a charge. Cancel in the 7 days and we release it. After the trial, the hold becomes your first payment, and the plan renews each month (or year) until you cancel.
• Archive has no trial. We charge the first month at checkout, and searches use credits, billed per use.
• A trial set up by our team needs no card and ends on the date we tell you. Then the account moves to Free.
• Prices are in US dollars and do not include taxes, unless the checkout says so.

5. Cancel and refunds

Cancel any time in Settings → Billing. A paid plan stays on until the end of the period you paid for. To ask for a refund, use "Request a refund" in Settings → Billing, or write to us. We answer each request by email.

6. Your emails and the law

When you email, call or message a lead, you are the sender. You agree to follow the laws that apply to you and to the person you contact, for example CAN-SPAM (US), CASL (Canada), and GDPR and PECR (EU and UK). In short: say who you are, write to a business about its business, give a way to opt out, and stop when asked. Do not send spam, and do not send email that is false or misleading.

Until a contact writes back, each email you send from FreshLeads ends with a line that tells them how to say no, and with your business mailing address when you add it in Settings. The law asks for that address, so add it. A reply of "no" or "stop" puts the address on your suppression list. When a lead's website asks for no unsolicited email, the lead gets the tag warning:no_solicitations. You decide, and you are responsible for that choice.

7. What you must not do

• Resell or publish our lead data as a list or a database.
• Use FreshLeads to harass anyone, or for anything illegal.
• Try to get around plan limits, or to break or overload the service.
• Share one paid account with people outside your company, except through the share links we give you.

We can stop an account that breaks these rules. When we can, we tell you first.

8. Your content

Your filters, prompts, notes and emails stay yours. You give us the right to store and process them only to run the service for you. The Privacy Policy says how we handle personal data.

9. AI features

AI scores leads and can write draft emails. AI can make mistakes. Read each email before you send it.

10. Availability and liability

We work to keep FreshLeads running, but we give it "as is", with no warranty. To the extent the law allows, we are not liable for lost profits or indirect damages, and our total liability is limited to what you paid us in the 12 months before the claim.

11. Changes

We can change these terms. For a large change, we tell you by email or in the app before it applies. If you keep using FreshLeads after that, the new terms apply.

12. Contact

Questions about these terms: operator@zoom-gtm.com.